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Case Studies : What We Have Done!

Client Case Study: CCK Strategies
Industry: Accounting
Featuring: Jeff Frable (Partner), Jim Hicks (CFO/COO), Kyna Leyva (Partner)
THE CHALLENGE

CCK Strategies, a top-tier accounting and consulting firm, was experiencing growing pains across leadership and operations.​

  • Executives lacked structured systems for aligning personal performance with firm metrics

  • Leaders were stretched thin—especially working parents like Kyna

  • Mid-level leaders were under-leveraged due to a lack of visibility into firm-wide initiatives

 

“Honestly I was at the end of my rope. If this didn’t work, I didn’t know what I’d do.” – Kyna Leyva
 

“We knew our people were good—but we weren’t aligned.” – Jeff Frable

 

“I was skeptical at first, but what we were doing wasn’t working.” – Jim Hicks

THE SOLUTION

 

CCK implemented Life Pulse's coaching and development system across multiple levels:

 

Life Pulse Solutions Deployed

Executive Coaching (3+ leaders)

Optimization Overhaul Workshop (for full staff & leadership team)

Weekly LP Planner system

Coaching focused on alignment, awareness, and accountability

 

Key Strategies Used

Personalized time-blocking systems

Defining job-critical tasks

Real-time KPI tracking and goal setting

Empowering second-tier leadership

 

THE RESULTS

 

Quantitative Wins

Charge hours ↑ 14%

Revenue ↑ 24%

Realization ↑ 10.2% (81.6 → 91.8%)

WIP & AR ↓ 6%

Organizational Wins

Two leaders elevated to next-level roles

Executive buy-in across coaching tiers

Mid-level leaders more engaged and empowered

Company-wide structure via LP planning

“The coaching helped bring structure and peace to my chaos.” – Jeff
 

“We now have leaders who don’t just perform—they raise the whole organization.” – Jim

THE IMPACT

 

Personal Growth

  • Kyna rediscovered joy in work and found time for her family

  • Jeff aligned his planning style and created time for what matters

  • Jim saw his executives grow across all areas of life

 

 Cultural Shift

  • From isolated leadership to shared, aligned performance

  • Empowerment at every level

  • Coaching now seen as a development path—not a rescue mission

CLIENT ADVICE

“Only do it if you’re willing to be open-minded and challenged.” – Kyna


“Start with one executive—I bet you’ll add more.” – Jim

“I wish we had done it sooner.” – Jeff

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